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Frequently Asked Questions.
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1. My Dementia seminar did not include an exam. Can I still submit my seminar as part of the requirements for obtaining certification?
Answer: Yes. If, you took a seminar prior to January 2004 and it did not include an exam, and if, the instructor or sponsor is currently an approved seminar provider, you may submit for certification, if you qualify. As of 2009, the NCCDP does not require that you complete an Exam. However, the instructor may wish to give the Exam to indicate your understanding of the course.
2. I recently took a seminar and the instructor is not listed as an approved instructor, can I still submit the application?
Answer: No. The instructor must be on our approved list and using the NCCDP curriculum. We recommend that you contact the instructor to become a NCCDP Alzheimer's and Dementia approved instructor.
3. What if the instructor does not wish to have the course approved, what recourse do I have to become certified.
Answer: Each application will be approved on a “case by case” basis. The NCCDP will need to confirm the class that you graduated from. The curriculum you completed must cover all the modules listed on the NCCDP web site. We reserve the right to not approve a CDP application if the applicant did not complete the Alzheimer's and dementia course by an approved NCCDP instructor.
4. What is the Train the Trainer Program?
Answer: The NCCDP offers Train the Trainer workshops for seasoned instructors and In-service directors who wish to present all day training seminars on Dementia / Alzheimer’s. The course includes the Power Point disk, overhead copies, master hand out notebook, text books, dvd, tests, sample brochures, sample evaluations, certification as CDP and NCCDP instructor.
5. When is the next Train the Trainer Program?
Answer: The Train the Trainer Program is offered through out the year and held in different parts of the country. If you are interested in the next program, please contact us using our CONTACT US FORM. We will send you information when the location and dates have been selected. We also recommend you sign up for the newsletter as announcements are posted in the newsletter of upcoming dates and locations.
6. What is included in the Train the Trainer Program.
Answer: The cost will include the overheads, handouts and recommended books. The seminar will include; the curriculum, certificates and brochures. The seminar will also provide information on marketing and obtaining CEU’s.
7. How long is the certification good for and do I have to renew.
Answer: Two years and yes you will receive a reminder notice to renew.
8. Do I have to submit additional CEU’s when I renew my certification in two years?
Body of Knowledge
Answer: Yes. Please refer to the body of knowledge for a list of seminars and courses that the NCCDP will accept for renewal of your certification. You will need 10 ceus which are free on our web site.
9. Do I need a college degree to obtain certification?
Answer: No. Only if following Option 1. If following Option 2 and 4, you need a high school diploma.
10. What do I receive, once I am approved for certification?
Answer: You will receive a certification in the mail. Also, you will receive a quarterly newsletter which is only available through the internet. You will need to make sure we have your email address.
11. If, I want to be an associate member but do not wish to be certified, can I do this?
Answer: Yes. Simply fill out the membership form. We welcome associate members to our organization. We will need your email address for the quarterly online newsletter.
12. My company wishes to become a corporate sponsor, is this possible?
Answer: We welcome corporate sponsorship. Please email us by using the contact us form in confidence
13. Am I eligible to become a CDP®?
Answer: Please go to the CDP page for more information.
14. Where can I get training in Dementia and Alzheimer's Care.
Answer: Please see the seminar calendar posted on the NCCDP web site. This is updated daily. You may also contact the corporate office at 877 729 5191 or using the CONTACT US FORM about bringing the seminar to your conference or corporation.
15. Who Can Apply for Certification?
Answer: The CDP certification is for the following health care professionals who qualify. Activity Professionals, TR Professionals, Nursing, CNA, Home Health Aide, Social Service, Administrator, Rehab PT, OT, Speech, Dietitian, Pharmacist, Physician and other health care related professions. All applicants must complete the NCCDP Alzheimer's and Dementia Seminar by an approved NCCDP trainer.
16. How do I find a class in my area?
Answer: At www.nccdp.org you can click on "seminars". This will take you to a calendar. The NCCDP approved Alzheimer's and Dementia Instructors load their seminars daily. If you do not see a seminar, you may either contact the trainer listed for your state and inquire about upcoming classes. Or contact the NCCDP corporate office by using the CONTACT US FORM and inquire about the NCCDP bringing the class to you.
17. Who qualifies for CDCM Certified Dementia Care Manager Certification?
Answer: We recommend that you down load the CDCM application. You must have a 4 year college degree or LPN or RN, at minimum 3 years experience in health care, 1 year experience direct supervision of a dementia unit. You must be certified or licensed in a health care profession.
18. How Many CEU Do I Need to Renew My Certification?
Answer: You will need 10 CEU's. We accept conferences, seminars, in-services, magazine ceus, Weimar, E-learning and correspondence classes as well as college courses. The NCCDP also offers CEU's. On the NCCDP web site, we also list the CMS web site that has free CEU's which we accept. If you are renewing CDCM, you must also renew your CDP application. All trainers, must also submit the CDP renewal forms with your renewal application for Trainer.
19. For the Train the Trainer class, do I need to complete the Alzheimer's dementia seminar prior to coming to the Train the Trainer class? Do I need to be a CDP first before coming to the Train the Trainer class?
Answer: You do not need to be a CDP nor complete the Alzheimer's and Dementia Seminar prior to enrolling in the Train the Trainer class. The Alzheimer's and dementia seminar is presented in it's entirety at the Train the Train the Trainer class. Upon completion of the Train the Trainer class you will be an approved NCCDP Alzheimer's and Dementia Trainer and a CDP.
20. When I complete the class, does the instructor provide a certificate as proof that I completed the NCCDP Alzheimer's and Dementia Course?
Answer: Yes. All instructors are to provide you with a certificate of attendance. This certificate (copy) must be submitted with your application for CDP.
21: What do I receive in the Alzheimer's and Dementia seminar.
Answer: Each instructor should provide the student an Alzheimer's and Dementia Hand out notebook in a binder with tabs.
22: Once I complete the seminar, am I certified?
Answer: No. The instructor will hand you a document that is called a certificate. This is proof that you were in the class. Not everyone qualifies for certification. If you qualify, you would place a copy of the class certificate with your application. There are 4 tracks to follow for those pursuing certification.
23: Do you offer the Alzheimer's and Dementia seminar online.
Answer: No. The NCCDP believes in live interactive training for the comprehensive Alzheimer's and dementia seminar.
24: Is the course offered as video training.
Answer: No. The NCCDP does not allow videos in the Alzheimer's and Dementia seminar. There is a very short communication video that is included in the seminar. The videos do not take the place of the modules which are taught live.
25: Why have you not answered my email or phone call?
I have not received a call back? Calls are returned EST 7:00 A.M. to 7:00 P.M. Monday to Friday.
We return all calls that we receive during normal business hours immediately. If a call comes in over the weekend we will call you back on Monday.
If you do not receive a call back within several hours please call us again at 1- 877 729 5191.
If you have not received a call back there are a lot of reasons for this.
Your mail box is full and we can not leave a message.
You don't have a personal answering machine and the person who took the NCCDP message did not give the message we left for you - to you.
We could not understand your message due to;
You used a cell phone with poor reception. On our end all we hear is garble.
You speak so fast we can't understand the number.
You failed to leave your name and number.
You failed to leave your name. If we are calling a corporation we have no idea who to ask for.
You failed to leave a number. Or you left a number with no area code.
When you leave a message always state your name and phone number first and than state the reason for the call. Because sometimes you leave a lengthy message and it is cut off before you leave your name and number and we have no idea of how to contact you.
26: I have not received an email reply.
We return all e-mails immediately if they come in Monday to Friday 7:00 A.M. to 7:00 P.M. EST. Otherwise if an e-mail comes in over the weekend we will respond ASAP on Monday.
If you did not receive an e-mail response please check your SPAM folder. It may also be that your company is blocking our messages. Or the settings on your computer has blocked us.
The e-mail address you gave us bounced.
We recommend you always use the contact form and completely fill it out so in case our e-mail to you bounces we have another way to get a hold of you.
Database of Approved Instructor
Courses provided by Approved Instructors
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