Frequently Asked Questions.

National Association of Directors of Nursing Administration in Long Term Care

Practitioner Definition

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How do I get my certification number
How do I get a copy of my certification
How do I become a CDP
How do I find a seminar
How do I find the CADDCT seminar

1. I recently took a seminar and the instructor is not listed as an approved instructor, can I still submit the application?

Answer: No. The instructor must be on our approved list and using the NCCDP curriculum. We recommend that you contact the instructor to become a NCCDP Certified Alzheimer's Disease and Dementia Trainer.

2. How long does it take to process my application?

Answer: Please allow 6 to 8 weeks to process your application from the date the NCCDP Membership Services receives your application. We appreciate your patience.

3. My Dementia seminar did not include an exam. Can I still submit my seminar as part of the requirements for obtaining certification?

Answer: Yes. If, you took a seminar prior to January 2004 and it did not include an exam, and if, the instructor or sponsor is currently an approved seminar provider, you may submit for certification, if you qualify. As of 2009, the NCCDP does not require that you complete an Exam. However, the instructor may wish to give the Exam to indicate your understanding of the course.

4. What if the instructor does not wish to have the course approved, what recourse do I have to become certified.

Answer: Each application will be approved on a “case by case” basis. The NCCDP will need to confirm the class that you graduated from. The curriculum you completed must cover all the modules listed on the NCCDP web site. We reserve the right to not approve a CDP® application if the applicant did not complete the Alzheimer's and dementia course by an approved NCCDP instructor.

5. What is the Certified Alzheimer's Disease and Dementia Care Trainer Program?

Answer: The NCCDP offers Certified Alzheimer's Disease and Dementia Care Trainer workshops for seasoned instructors and In-service directors who wish to present all day training seminars on Dementia / Alzheimer’s Disease. The course includes the Power Point disk, Alzheimer’s disease Dementia Care Power Point Curriculum on memory stick, master hand out notebook, text books, dvd, tests, sample brochures, sample evaluations, certification as CDP® and NCCDP instructor.

6. When is the next Certified Alzheimer's Disease and Dementia Care Trainer Program?

Answer: The Certified Alzheimer's Disease and Dementia Care Trainer Program is offered through out the year and held in different parts of the country. If you are interested in the next program, please download the CADDCT registration form or contact us using our CONTACT US FORM. We will send you information when the location and dates have been selected. We also recommend you sign up for the newsletter as announcements are posted in the newsletter of upcoming dates and locations.

7. What is included in the Train the Trainer Program.

Answer: The cost will include the memory stick, handouts and recommended books. The seminar will include; the curriculum, certificates and brochures. The seminar will also provide information on marketing and obtaining CEU’s.

8. How long is the certification good for and do I have to renew.

Answer: Two years and yes you will receive a reminder notice to renew.

9. Do I have to submit additional CEU’s when I renew my certification in two years?

Answer: Yes. Please refer to the body of knowledge for a list of seminars and courses that the NCCDP will accept for renewal of your certification. You will need 10 ceus which are free on our web site.  You may want to read this article about CEU's - What Are CEU's?

10. Do I need a college degree to obtain certification?

Answer: No. Only if following Option 1. If following Option 2 and 4, you need a high school diploma.

11. What do I receive, once I am approved for certification?

Answer: You will receive a certification in the mail. Also, you will receive a quarterly newsletter which is only available through the internet. You will need to make sure we have your email address.

12. If, I want to be an associate member but do not wish to be certified, can I do this?

Answer: Yes. Simply fill out the membership form. We welcome associate members to our organization. We will need your email address for the quarterly online newsletter.

13. My company wishes to become a corporate sponsor, is this possible?

Answer: We welcome corporate sponsorship. Please email us by using the contact us form in confidence

14. Am I eligible to become a CDP®?

Answer: Please go to the CDP® page for more information.

15. Where can I get training in Dementia and Alzheimer's Disease Care.

Answer: For seminars presented by NCCDP trained instructors please see the seminar calendar posted on the NCCDP web site. This is updated daily. For seminars presented by the NCCDP corporate staff please click here. You may also contact the corporate office at 877 729 5191 or using the CONTACT US FORM about bringing the seminar to your conference or corporation.

16. Who Can Apply for Certification?

Answer: The CDP® certification is for the following health care professionals who qualify. Activity Professionals, TR Professionals, Nursing, CNA, Home Health Aide, Social Service, Administrator, Rehab PT, OT, Speech, Dietitian, Pharmacist, Physician and other health care related professions. All applicants must complete the NCCDP Alzheimer's Disease and Dementia Care Seminar by an approved NCCDP trainer.

Answer: At you can click on "seminars". This will take you to a calendar. The NCCDP approved Alzheimer's Disease and Dementia Trainers load their seminars daily. If you do not see a seminar, you may either contact the trainer listed for your state and inquire about upcoming classes. Or contact the NCCDP corporate office by using the CONTACT US FORM and inquire about the NCCDP bringing the class to you.

18. Who qualifies for CDCM® Certified Dementia Care Manager® Certification? 

Answer: We recommend that you down load the CDCM application. You must have a 4 year college degree or LPN or RN, at minimum 3 years experience in health care, 1 year experience direct supervision of a dementia unit. You must be certified or licensed in a health care profession.    

19. How Many CEU Do I Need to Renew My Certification?

Answer: You will need 10 CEU's. We accept conferences, seminars, in-services, magazine ceus, Weimar, E-learning and correspondence classes as well as college courses. The NCCDP also offers CEU's. On the NCCDP web site, we also list the CMS web site that has free CEU's which we accept. If you are renewing CDCM®, you must also renew your CDP® application.  All trainers, must also submit the CDP® renewal forms with  your renewal application for Trainer.

20. For the Certified Alzheimer's Disease and Dementia Care Trainer class, do I need to complete the Alzheimer's disease dementia seminar prior to coming to the CADDCT class? Do I need to be a CDP® first before coming to the Certified Alzheimer's Disease and Dementia Care Trainer class?

Answer: You do not need to be a CDP® nor complete the Alzheimer's Disease and Dementia Seminar prior to enrolling in the Train the Trainer class. The Alzheimer's Disease and Dementia Seminar is presented in it's entirety at the Certified Alzheimer's Disease and Dementia Care Trainer class. Upon completion of the Certified Alzheimer's Disease and Dementia Care Trainer class you will be an approved NCCDP Alzheimer's Disease and Dementia Care Trainer CADDCT and a CDP®. 

21.  When I complete the class, does the instructor provide a certificate as proof that I completed the NCCDP Alzheimer's Disease and Dementia Course?

Answer: Yes. All instructors are to provide you with a certificate of attendance. This certificate (copy) must be submitted with your application for CDP®.

22: What do I receive in the Alzheimer's Disease and Dementia Seminar.

Answer: Each instructor should provide the student an Alzheimer's and Dementia Hand out notebook in a binder with tabs.

23: Once I complete the seminar, am I certified?

Answer: No. The instructor will hand you a document that is called a certificate. This is proof that you were in the class. Not everyone qualifies for certification. If you qualify, you would place a copy of the class certificate with your application. There are 4 tracks to follow for those pursuing certification.

24: Do you offer the Alzheimer's Disease and Dementia Seminar online.

Answer: No. The NCCDP believes in live interactive training for the comprehensive Alzheimer's Disease and Dementia Seminar.

25: Is the course offered as video training.

Answer: No. The NCCDP does not allow videos in the Alzheimer's Disease and Dementia Seminar. There is a very short communication video that is included in the seminar. The videos do not take the place of the modules which are taught live.

26: Why have you not answered my email or phone call?

I have not received a call back? Calls are returned EST 7:00 A.M. to 7:00 P.M. Monday to Friday.

We return all calls that we receive during normal business hours immediately. If a call comes in over the weekend we will call you back on Monday.

If you do not receive a call back within several hours please call us again at 1- 877 729 5191.

If you have not received a call back there are a lot of reasons for this.

Your mail box is full and we can not leave a message.

You don't have a personal answering machine and the person who took the NCCDP message did not give the message we left for you - to you.

We could not understand your message due to;

You used a cell phone with poor reception. On our end all we hear is garble.

You speak so fast we can't understand the number.

You failed to leave your name and number.

You failed to leave your name. If we are calling a corporation we have no idea who to ask for.

You failed to leave a number. Or you left a number with no area code.

When you leave a message always state your name and phone number first and than state the reason for the call. Because sometimes you leave a lengthy message and it is cut off before you leave your name and number and we have no idea of how to contact you.

27: I have not received an email reply.

We return all e-mails immediately if they come in Monday to Friday 7:00 A.M. to 7:00 P.M. EST. Otherwise if an e-mail comes in over the weekend we will respond ASAP on Monday.

If you did not receive an e-mail response please check your SPAM folder. It may also be that your company is blocking our messages. Or the settings on your computer has blocked us.

The e-mail address you gave us bounced.

We recommend you always use the contact form and completely fill it out so in case our e-mail to you bounces we have another way to get a hold of you.

28. What is the CDP application fee?

As of 2013 the CDP application fee is $100.00 for options 1, 3 and 4 or $75.00 for option 2. 

While certification promotes and maintains quality, it does not license, confer a right or privilege upon or otherwise define the qualifications of anyone in the healthcare field.

29. How do I find my certification number?

ANSWER: Your certification number is emailed to you via the online renewal reminder and the renewal card that was mailed to you. It is also listed on your certification. If you are unable to find your number, click here to have your certification number emailed to you.

30. Why am I unable to renew my certification online?

ANSWER: You have let your certification lapse more than two years and your name has been removed from the registry. You will need to retake the Alzheimer's disease and Dementia Care Live seminar and resubmit your CDP application.  If you are a CADDCT you will need to retake the CADDCT seminar. If you are a CDCM you will need to retake the CADDCT and the CDCM seminar.


Your name has changed and our system cannot locate you. Please fill out the contact us form for help. CDPs can register to access their account and make contact information changes themselves.

31. My corporation is paying for my staff CDP renewals, how do we go about this?

ANSWER: Please go to our site. Click on certification and click on CDP and renewal and download the CDP application.  You will need to mail in the group of renewal applications with one payment for $25.00 pp. plus a group shipping fee of $30.00. Please attach a letter stating to whose attention and the address to mail the certifications back to for distribution. You can pay by credit card or check made out to NCCDP.

32. Is the Alzheimer's disease and Dementia Care Seminar available online?

ANSWER: At this time the ADDC seminar is only taught live. If you live outside the United States, it is available online at

33. I have a Dementia certification from another accrediting body or national organization, is there a CDP Grandfather Option?

ANSWER: Yes, we offer a Grandfather Option for those who have a Dementia certification from another governing body. You do not need to take the Alzheimer's disease and Dementia Care seminar. Please download the Grandfather application and mail in with supporting documents.  You will need to provide a copy of the certification you received from the other governing body or national organization such as National Alzheimer's Association, Alzheimer's Foundation of America, CPI.  Please note that a certificate of attendance is not a certification.

34. How can I get a copy of my certification?

ANSWER: Log into your account and click on the DOWNLOAD CERTIFICATION link at the bottom right of the page.

For CDPs, go to
For CADDCTs, go to
For CDCMs go to

If you would like to get a certification mailed to you there is a $50 fee.  Click here for more information.

35. My new certification I received via email is missing information, for example the signature, what do I do?

  1. Your printer driver or firmware could be a source of misprints or failure to print.  If you get an out of memory error, the PDF could be too large for the printer to process.  Try printing to a different printer.  Updating your printer driver may help.

  2. There is a work around if the above methods fail to resolve your PDF printing problems.  With the document open, go to Print as usual. When the print options page opens up, click on the Advanced button.  You will find a checkbox labeled as Print As Image.  Click that box.  You can also select a print resolution.  300 dpi is the default.  Click OK to close the Advanced window.  Click OK in the Print window to print the PDF file.

36. The signature on the certification I received via email does not show up.

Please make sure that you have the latest version of adobe PDF viewer or Adobe Acrobat

If you have Google Chrome it has a built in PDF viewer.... try that also.

Have you tried printing out the certificate? Did the signature show in the printed version?

37. I can't find my name on the REGISTRY

ANSWER: One reason you may not be able to find your name on the certification registry is because the name we have in our database is not spelled correctly. Another reason is that you may have placed a suffix following your name when you applied for certification- which is then recorded into the database. For example, when you applied you entered John Doe III with Doe III in the last name field. If this is the case, enter Doe III when you do a search for your name in the registry.

Also, instead of entering your first and last name, try doing a search with either just your first name or last name.

To have your name updated in the database please contact NCCDP.

38. I have started at CDSGF online application form. Can I return to it and complete it later?

ANSWER: Yes, the application form will automatically SAVE your entry. You will be able to return to this form to complete your application at anytime. Please note that the password you enter here is ONLY for this application form. After payment, the password will no longer work.

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