The Memory Care Excellence Network (MCEN) is NCCDP’s recognition-andimprovement program for long-term care organizations that are committed to bestin-class memory care standards. MCEN is built to help participating communities strengthen resident outcomes and staff competence, and to make that commitment visible through the Memory Care Seal of Excellence, a clear signal to families, referral partners, and surveyors that a community meets rigorous training and practice expectations.
The 2025 Annual Report summarizes bench-marking data contributed by 11 communities (10 residential and 1 homecare) in the dataset and 404 Staff Confidence in Dementia Care Surveys (SCIDS). The results reinforce a clear story: credentialed dementia-care staff demonstrate higher measured competence and markedly better retention, while facility-level indicators show meaningful variation, creating strong opportunities for peer-learning and standardization.
Summary of Key Outcomes:
Workforce Confidence
- Research indicates that higher SCIDS scores are positively correlated with increased work experience, higher job satisfaction, and more person-centered approaches to care.
- Median CDP score was 64 and non-CDP was 61 with both lower standard deviation and the CDP cohort had a higher minimum (39 vs 34).
Staff Retention
- Overall, direct turnover was 42% at the median, while CDP turnover was 4% at the median, a gap of 38 percentage points.
- While the sample size is small, we are encouraged by these early results and excited to gather larger datasets in the coming years.
Memory Care Engagement & Quality
- Quality indicators were positive, with low elopments (0.5/yr) and low overall medication use despite a high variability in use on the extremes, indicating opportunity for best practice sharing.
- Family and resident satisfaction were good, 87.2 and 88.8, respectively, indicating positive engagement with the community at large.
